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Pini Yakuel: Personalize or Vaporize!
If you look at the social space, there is a lot of hype and a lot of talk and a lot of players, but still, in terms of money, you don’t find too many companies doing great numbers, unlike the real money industry where you have a lot of companies turning good numbers.  
All big tech retailers will have customer retention systems in ten years
Optimove CEO Pini Yakuel told PCR at the Ecommerce Expo: “We find patterns and identify micro segments of customers and look at how to make them more engaged, but in some places customer loyalty is not strong and we can help companies improve this. We want to bring our expertise to ecommerce and target more retailers – anyone who has an interesting customer story. In ten years’ time, all big retailers will have retention automation systems. We want to be number one player in that market.”  

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