The Optimove software is designed to enable any
marketer to quickly become a productive master of
personalized retention marketing. To ensure that every
Optimove client is successful, Optimove also provides a
rich set of supporting services.
Optimove’s team of data scientists will analyze your customer database and forge a bespoke Optimove customer model just for your business. This ensures extremely high levels of predictive accuracy for any type of business, along with highly relevant persona-based segmentation. In other words, every Optimove client receives its own customized self-learning predictive customer model.
At launch, each Optimove client is assigned a Customer Success Manager whose job is to make sure that every user gets the most out of the software. The Customer Success Manager serves as each client’s primary point of contact, and provides training, guidance and ongoing customer support.
Optimove offers a complete set of Strategic Services for clients who want even more assistance embarking on their customer marketing automation journey — or taking it to the next level. The Optimove Strategic Services team assists clients with customer-centric, data-driven retention marketing strategy and methodology, data science/analytics, customized reports/dashboards and bespoke software enhancements.
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