Optimove Research: Consumer Trust of Online Retailers
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Learn what causes consumer distrust and how to regain it
With more than half of consumers distrusting retailers, the Optimove 2022 Consumer Trust of Online Retailers Survey shows that growth is inextricably linked to trust, which brands must earn anew on a daily basis. Marketers’ ability to listen and respond to customers builds trust – and in turn, loyalty which drives sales and increases customer lifetime value.
In the report you’ll find answers to:
- Are consumers loyal to brands they don’t trust?
- Is the relationship between brands and consumers getting worse?
- What are the top actions brands can take to build trust?
- What will make consumers unsubscribe?
- Much more
Download the report to learn more about how trust can affect the performance and growth of your business.