WhatsApp Marketing Solution

Engage customers with 

personalized, 

two-way messaging 

Reach customers on a global scale with WhatsApp campaigns 

Global messaging, personalized at scale

Meet customers where they are with dynamic messaging that fuels acquisition, retention, and loyalty

  • Gain unparalleled global reach and engagement 

    Delight customers on the world’s most popular messaging app 

    • Converse with your customers around the world 

      Engage 2+ billion users worldwide to power your multinational marketing strategy with a channel built for scale. 

    • Expand customer lists in key markets 

      Grow your reach in emerging markets with WhatsApp’s high penetration and trusted presence across Asia Pacific, Europe, and Latin America.

    • Chat with customers in their language 

      Use OptiGenie AI to dynamically localize content for each region and language—no translators, no delays. 

  • Engage customers with rich, interactive, two-way messaging 

    Interact with your audience no matter where they are on their buying journey 

    • Have a conversation with your audience 

      Start real-time, two-way conversations that build trust and loyalty, while OptiGenie AI manages segmentation and spend optimization. 

    • Go beyond just text and emojis 

      Spark richer engagement with WhatsApp’s dynamic content suite of images, videos, carousels, and interactive buttons. 

    • Guide the next-best-action within every journey 

      Drive conversions and maximize ROI with quick replies and CTAs across customer journeys. 

  • Launch seamless, native, multichannel campaigns 

    Reduce your time-to-market and get value faster than ever 

    • Control every message and journey from one location 

      Build, orchestrate, and launch personalized WhatsApp campaigns directly within Optimove—no switching tools, or going to external teams. 

    • Use messaging apps as part of your marketing toolkit 

      Orchestrate WhatsApp next to email, SMS, web, and mobile campaigns in a unified journey builder.

    • Get meaningful results from your cross-channel strategy 

      Track the true impact of WhatsApp campaigns on any business KPI channels without waiting for analysts with built-in incrementality measurement. 

  • Enhance compliance, build trust 

    Ensure your customers’ trust while adhering to local regulations 

    • Give every person the agency to choose 

      Respect customer preferences WhatsApp's opt-in model, ensuring every message is permission-based and value-driven. 

    • Work within every app’s guardrail 

      Remain compliant with Meta’s policies while delivering high-impact experiences directly from within the Optimove platform. 

    • Stay up to date throughout the approval process 

      Get status updates from Meta for pending campaigns and templates without leaving the Optimove platform. 

Explore the entire Positionless Marketing Platform

Give your teams more independence, ability, and agency with the powers to do anything and be everything

  • Orchestrate

    Build and optimize multichannel journeys with AI decisioning

    Explore
  • Engage

  • Personalize

  • Gamify

  • OptiGenie AI

Join the Positionless Marketing movement

Join the marketers who are leaving the limitations of fixed roles behind to boost their campaign efficiency by 88%