"Why I really like Optimove Connect is that it’s the only CRM conference I go to. So, for me, it’s like a unicorn among other conferences."
Tomasz Sikora
Senior CRM Manager, 2UP
10-11 March 2027, London
The Home of Positionless Marketing. You lead strategy and brand values. AI delivers insights, creative and decisioning


See where marketing is heading
No conference in the world is thinking harder about the division of labor between you and AI. Leave ahead of everyone else
See Positionless Marketing working
Brands running it today, showing what they built, what it actually took, and what it returned
Leave knowing your next move
Hands-on time with Optimove's newest AI capabilities, so you go home clear on what to turn on first and in what order
attendee satisfaction rating
marketing professionals
thought-provoking sessions
"Why I really like Optimove Connect is that it’s the only CRM conference I go to. So, for me, it’s like a unicorn among other conferences."
Tomasz Sikora
Senior CRM Manager, 2UP
"This is the perfect place to brainstorm or to get some ideas for your business, you always come back full of ideas, campaigns, strategies or new things that you want to implement..."
Ellie Ledwith
Martech Implementation, bet365
"You get to share your experiences and learn how different companies use different marketing strategies to engage with their customers and that networking aspect of Optimove Connect is very valuable."
Lydiane Ardry
Senior CRM Manager, Betway
"Connect is a truly meaningful event - not just a conference, but a real opportunity to meet other Optimove clients in the same situation as you and share knowledge, ideas and strategies. I'd recommend Connect to anyone who uses, or is thinking of using Optimove - whether at an operational level or a senior/management level."
Mark Wilson
VP Marketing Technology, Lottoland





Convene 133 Houndsditch is a state-of-the-art conference and exhibition venue, and the home of Optimove Connect.
It's a short stroll from Liverpool Street, Aldgate, and Bank stations, and walking distance from Spitalfields Market and Brick Lane.
Optimove Connect has arranged special rates at the Clayton Hotel City of London:
Optimove Connect is open to anyone who works in CRM marketing, whether or not you use Optimove — senior executives, marketing professionals, strategists, and practitioners. Over two days you'll get keynotes on where CRM marketing is heading, case studies from leading brands, and practitioner research you can use straight away.
Your Optimove Connect ticket includes both days of sessions and keynotes, breakfast and morning coffee on both days, lunch and afternoon coffee, Connect & Cocktails on the first evening, the Optimove Awards Ceremony, and the Product Live Q&A. Travel and accommodation aren't included.
The Optimove Connect agenda is built around five session types: Thought Leadership, Customer Spotlights, Strategic Spotlights, Maximizing Optimove, and Hands-on Workshops. Alongside the main stage there's a Product Live Q&A, the Optimove Awards Ceremony, and Connect and Cocktails on the first evening. The full agenda is live, with sessions added regularly.
Registration for Optimove Connect opens on 16 September 2026. Teams of three or more qualify for a discounted team rate. For questions or special requirements, email connect@optimove.com.
Optimove Connect registrations can be cancelled up to 30 days before the conference, with a processing fee of up to 10% deducted from your refund. Cancellations after 8 February 2027, and no-shows, are not refunded. Team Pass registrations are non-refundable. Hotel and travel bookings are yours to cancel separately. To cancel, email connect@optimove.com with your full name and confirmation number.
Yes — Optimove Connect has arranged a special rate at the official conference hotel, Clayton Hotel City of London, 10 New Drum St, London E1 7AT. Classic Rooms are £250 per night, including breakfast and VAT. To book, email res.londoncity@claytonhotels.com with the code MPLV032027. Reservations must be made by 22 February 2027 to secure the rate.
Nationals of certain countries need an ETA to enter the UK, which allows visits of up to 6 months. It costs £10, the fastest route is the UK ETA app, and decisions usually come within 3 working days. Check whether your country requires one on the official UK government page — and apply well before you travel to Optimove Connect.
There's no formal dress code at Optimove Connect — smart casual is recommended. Connect is about making connections between marketing professionals, so we want you comfortable.
For accessibility needs, dietary requirements, or allergies, email connect@optimove.com. Optimove Connect strives to host inclusive, accessible events, and we'll make sure you're taken care of.
Email us at connect@optimove.com.