Optimove’s team of data scientists, analysts and developers have years of experience working with hundreds of online companies, analyzing their customer data and formulating winning retention plans. This extensive knowledge positions us as experts in the field of data-driven retention marketing, and a reliable source of “best practices” in areas such as customer segmentation, highly targeted multi-channel customer marketing, campaign performance analysis, campaign optimization and other retention-related disciplines. 

We decided that it is time to collect this knowledge in one place and share it with our clients. To this end, I’d like to introduce you to the Optimove Academy! This valuable online resource provides Optimove users with articles, presentations, video tutorials and recorded webinars about customer retention in general, and specifically how to maximize their use of Optimove to achieve their marketing goals. 

There are four main ideas behind the Academy:

1. To make sure that Optimove users discover all the power that the software offers them, and to easily learn how to get the most out of every feature and capability. 
2. To help advance Optimove users to become power users, by deeply understanding the concepts that underlie the software’s technologies, approaches, and methodologies. 
3. To help make good marketers into savvy and sophisticated retention marketers who drive their business forward by leveraging their existing customer base – by combining their marketing art with the science of data modeling, segmentation and statistical analysis. 
4. To keep our clients up to date with the latest and greatest in new features and capabilities across Optimove core, channels and more. 

In other words, the Academy is an excellent way for new Optimove users to quickly get up to speed with the software, while also helping existing users continue to improve efficiency and drive more value from the platform.

In an effort to make using the Optimove Academy as intuitive and easy as possible for our users, we are now adding links within the software to the Academy resources most relevant for the activities they are performing.  

My team and I have invested a lot of hard work and love into making the Academy a reality and we hope that our customers will find great benefit in it! We continue to update and improve the Academy on an ongoing basis, to make sure it’s a truly valuable resource for our clients and their teams. 

I would like to mention that the Optimove Academy, and many other efforts in which we are involved, are part of our greater goal to educate our clients (and the entire marketing industry) about the importance of data-driven retention marketing and the best ways to succeed at it. When marketers are taking advantage of the best technologies, the best tools, and the best practices, they are bound to set new records of customer marketing success! 

Already an Optimove client? Check out the Optimove Academy here. 

Published on September 7th, 2023

Posted in

• Customer Retention
• Company News

Varda Tirosh

Varda is all about the customer. With more than 10 years helping customers improve their businesses by making the best use of their data, Varda is the perfect blend of energy and efficiency, equipped with a bright personality and exemplary professionalism. She holds a Bachelor’s degree in Economics and Business Administration.